Terms & Conditions

Payment Terms

We gladly accept MasterCard, Visa, Discover, American Express and PayPal. 

All orders need to be paid before shipping.

Promotional Offers

Promotional offers apply to customer accounts only and are subject to change at any time.

Shipping

All orders ship from Northern Utah via USPS Ground or UPS Ground.  Final shipping charges are calculated by UPS and are based on dimensional weight and destination.

Returns

All sales are considered final.  The option to return any merchandise will be determined on a case-by-case basis and is not guaranteed. All authorized returned merchandise is subject to a 10% restocking fee.  The restocking fee will be waived in the event of damaged merchandise or shipping error by Second East. 

Claims for Damage

All damage claims must be reported within 10 business days.  Damage claims that occurred during shipment will be filed with the shipping carrier.

Marketplace Sellers

Second East is committed to supporting independent retailers with stores focused on Gift, Garden, Hardware, and Specialty Products.  To protect our customers, we are unable to approve marketplace sellers (Amazon.com, Ebay, Rakuten, etc.).  Any customer found to be in violation of this policy is subject to immediate account closure. Flags cannot be sold online below $8.95.

Pricing

All prices are subject to change without notice. All terms are subject to change without notice.